Your dog may be the problem...
Apr. 12th, 2009 01:49 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
ladyapple27A post reminded me of last week's adventures in DSL troubleshooting. The connection was slow, so I called the provider, which is also our phone carrier. They connected me to their off-site 24 hour tech support service. Once tech support had done their predictable job of annoying me and pointing out that they're not local, I hung up on them and called the local repair department. As usual, they were here in 30 minutes. This always amazes me; I live out in the middle of nowhere.
Wilkes Telecom's bundle package includes maintenance of cables, jacks, etc. inside and outside the house, along with stuff like setting up modems and routers for the technically inept. They are so much better than tech support!
Our house is one of those with the ground floor built into a bank. This make it easy to go to the rear of the house and jump onto the 1st floor roof. This is exactly what Dolly the dog had done. The repairmen discovered that she'd chewed up the lines on the roof! They replaced the chewed wires, then came in the house and replaced a couple of jacks while they were at it. Can't beat the service!
Wilkes Telecom's bundle package includes maintenance of cables, jacks, etc. inside and outside the house, along with stuff like setting up modems and routers for the technically inept. They are so much better than tech support!
Our house is one of those with the ground floor built into a bank. This make it easy to go to the rear of the house and jump onto the 1st floor roof. This is exactly what Dolly the dog had done. The repairmen discovered that she'd chewed up the lines on the roof! They replaced the chewed wires, then came in the house and replaced a couple of jacks while they were at it. Can't beat the service!
